Merlion and InfraManager, a Russian developer of the ITSM system (IT Service Management) for complex automation of ITSM processes, have signed a distribution agreement. Starting from October 2022, Merlion begins to promote the vendor's software product in its channel. It will be offered to system integrator partners, and the company plans to train specialists and assist in integrating the solution into the IT landscape of customers jointly with the InfraManager team.
The history of InfraManager started in 1999. This is a universal Russian solution for a comprehensive approach to managing all processes in the IT department. The unique integration capabilities of InfraManager allow you to combine the maximum number of systems used to ensure the IT activity of the enterprise into a single information space. The main features of the InfraManager software include flexibility and adaptability, which allow rapid and painless migration of processes, including those from foreign solutions.
