We explain the advantages of this logistics provider.
In today’s e-commerce, efficient logistics is a key success factor. Companies that want to minimize costs and speed up delivery are turning to professional fulfillment operators more and more often. One of the market leaders is Сaсtus, which not only provides a full range of warehousing and logistics services, but, as part of the Merlion Group, has opened up new opportunities for the Group’s partners.
Infrastructure for Business Growth
Сaсtus offers ready-made solutions for multichannel sales, automating key processes from storage to analytics and delivery. The partnership is especially beneficial for Merlion partners who sell via marketplaces or their own online stores. Goods don’t need to be sent to your own warehouse — they go directly from Merlion’s warehouse to the marketplaces or to end customers. This cuts not only logistics costs but also delivery times, which directly affects customer satisfaction and business efficiency.
The operator works under FBO (Fulfilment by Operator), FBS (Fulfilment by Seller) and DBS (Delivery by Seller) schemes, integrating with all major Russian marketplaces. Since April 2025, following its full integration into the Merlion Group, Cactus has strengthened its expertise and infrastructure, making the service even more convenient for the Group’s partners.
Reliability and Technology at Every Stage
The Сaсtus warehouse complex of 120,000 m² is equipped with modern video surveillance, security and climate-control systems. All goods are stored in one location, eliminating the losses and delays typical of distributed marketplace warehouses. Branches in Yekaterinburg, St Petersburg and Novosibirsk will open soon, expanding the geography of fast delivery. Clients can check the packing of their orders at any time — access to video recordings provides full transparency.
Logistics management is easy thanks to a single platform: in your personal account you can track stock in real time, analyse sales across all channels and automatically calculate delivery costs using the built-in rate calculator.
Full Cycle of Services — from Receiving to Returns
Сaсtus handles every stage of working with goods: receiving, storage, picking, packing and delivery through 20+ courier services across Russia. If a customer requests a return, the operator processes it with mandatory video recording. International delivery with customs clearance, certification and labelling is also available. For those just starting out in e-commerce, Сaсtus offers a “turnkey online store” solution.
The operator’s technology base includes its own WMS system for warehouse management, support for the “Chestny Znak” and “Mercury” labelling systems, and tracking of goods by expiry dates. Clients pay only for operations actually performed — no hidden charges.
Expertise across Categories
Cactus works with a wide assortment: from computer and household equipment and components to beauty products, dietary supplements, fashion goods, and garden tools. The flexibility of its solutions allows the service to be adapted to the needs of businesses of any size.
The Ideal Partner for e-Commerce
A combination of powerful infrastructure, technology and transparent business processes makes Cactus a reliable choice for companies that want to cut costs and speed up delivery. And for Merlion partners, working with the operator is also an opportunity to leverage the Group’s synergy, optimising logistics and increasing sales efficiency.
In a market of growing fulfilment competition, Сaсtus remains the operator that not only fulfils tasks but also helps businesses grow.
Optimise your business with professional solutions from the fulfillment operator Caсtus. For all enquiries, please contact Сaсtus managers.
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